FAQ

1. What is the GastlyBreezePro™ and how does it work?

  • The GastlyBreezePro™ is a high-quality air humidifier shaped like the popular Pokémon, Gastly! It works by releasing a fine, cool mist that adds moisture to the air, helping to improve air quality and relieve dryness. Just add water, turn it on, and enjoy the refreshing breeze!

2. How do I set up the GastlyBreezePro™?

  • Setup is simple! Fill the water tank with clean water, plug in the humidifier, and press the power button. Within seconds, you’ll see the mist start to release. Instructions are also included in your package for easy reference.

3. Can I use essential oils with the GastlyBreezePro™?

  •  Yes! You can add a few drops of essential oils to the water tank for an aromatic experience. Make sure to clean the tank regularly if using oils to prevent residue buildup.

4. How often do I need to clean the humidifier?

  •  We recommend cleaning the GastlyBreezePro™ once a week if used regularly. Just empty the tank, wipe it down with a soft cloth, and rinse it with clean water. This helps keep it functioning at its best and extends its lifespan.

5. How long does the water last before I need to refill it?

  •  The water tank is designed to last up to 6-8 hours, depending on the setting. It will automatically turn off when the water runs out, so you can use it overnight without worrying.

6. Is the GastlyBreezePro™ safe to leave on overnight?

  •  Absolutely! The GastlyBreezePro™ is equipped with an auto shut-off feature that turns the device off when the water runs out, making it safe to use throughout the night.

7. What’s the warranty on the GastlyBreezePro™?

  •  We offer a one-year warranty for the GastlyBreezePro™. If you experience any issues with your product, please reach out to us, and we’ll be happy to assist.

8. How long does shipping take?

  •  Shipping typically takes between 7-15 business days, depending on your location. We’ll send you a tracking number as soon as your order ships so you can follow its journey.

9. Can I cancel or modify my order after it’s placed?

  •  We can help with changes within 24 hours of placing the order. Please reach out to our customer service team as soon as possible, and we’ll do our best to accommodate your request.

10. What should I do if my GastlyBreezePro™ arrives damaged or not working?

  •  If your product arrives damaged or isn’t functioning properly, please contact our support team within 7 days of receiving it. We’ll work with you to either replace the item or provide a refund.